73 Center St, Rutland, Vermont 05701, United States

Main: (802) 772-7136, After Hours: (802) 277-2020, eFax: (866) 271-4702

Main: (802) 772-7136, After Hours: (802) 277-2020, eFax: (866) 271-4702

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    • Philosophy
    • About
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  • Philosophy
  • About
  • Contact
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Minds Over Matter, PC

Minds Over Matter, PCMinds Over Matter, PCMinds Over Matter, PC

B. Amber Rand, MSN, PMHNP-BC, APRN

B. Amber Rand, MSN, PMHNP-BC, APRNB. Amber Rand, MSN, PMHNP-BC, APRN

What to Expect

Initial Psychiatric Evaluation

You will check in at the front desk and complete any necessary forms or updates on the patient kiosk. After this you will have your vital signs (blood pressure, pulse, etc.) done. If any of your answers on forms, or the kiosk, need clarification this will be addressed by office staff if time permits.

60 minutes

Extensive review of:

  • Psychiatric symptoms
  • History of current symptoms
  • Prior treatment (including medications, Psychiatric hospitalizations, Providers, etc.)
  • Prior diagnoses
  • Social and family history
  • Substance abuse history
  • Medical history
  • Current treatment

Discussion of:

  • Treatment goals
  • Treatment expectations
  • Patient responsibilities
  • Provider responsibilities 

Notice:

In order to best utilize your time with Amber, there are forms you will be asked to complete before our first appointment. If you do not have access to the internet, or need help accessing the patient portal (access will be granted once we've agreed to schedule an initial evaluation appointment), please plan to arrive up to 30 minutes prior to your scheduled appointment so the staff may assist you with completing intake forms. A separate appointment with staff can be arranged.


No Show Fees *Updated 5/1/24*

Definition of a No Show: Failure to attend a scheduled appointment with Provider without 24 hours notice of cancellation, except in the case of an emergency or illness. It is the patient's responsibility to ensure they do not double book themselves and are able to attend their scheduled appointments with our Provider.

First No Show

$50

This fee will be due at the patient's next scheduled appointment. If it is not paid at that time, or before, any future appointments will be put on hold until this fee is paid or at least one installment on a payment plan has been made.

Any Additional No Shows

$75

Same payment expectations as noted above. 


(Note: Medicare & Medicaid do not allow Providers to charge No Show fees. Two No Shows will result in a probationary period of up to 6 months of same day only appointments. If there is a transportation issue that would result in a No Show, you may avoid this by contacting your Provider's nurse before your scheduled appointment to switch to a phone or video appointment.) 

Notice:

 **Repeated failure to attend appointments may result in termination of services at the discretion of the Provider, even if the patient gave sufficient notice to cancel or reschedule. Patients that do not engage in services for more than 6 months will not be guaranteed services or refills.** 


Follow Up Medication Management Appointments

15 - 60 minutes (Provider discretion)

Review of:

  • Current symptoms
  • Current medication regimens
  • Changes in health conditions or medications from other Providers

Discussion of:

  • Current stressors and supports
  • What's working and what's not
  • Symptom management strategies
  • New prescriptions and/or refills
  • Resources available
  • Any labs or follow up patient needs to do in between appointments


Notice:

In order to best utilize your time with Amber, there are forms you will be asked to complete before and/or after some appointments. If you do not have access to the internet, or need help accessing the patient portal, please make a plan with staff to arrive early or remain after your appointment so they may assist you with completing forms. Please check the patient portal the day prior to your scheduled appointment for any requested forms. 


Out of Network Insurance *Updated 5/1/24*

You will be responsible for any costs not covered by your insurance, so check with your insurance plan about the % for which you are responsible. You will receive a bill from our office with balance owed, which is expected to be paid upon receipt. Payment plans are available for patients who need to budget their payments. *Co-pays are due at time of service*


In Network Insurance *Updated 5/1/24*

*We will once again be expecting co-pays at time of service. See payment methods below. If you are unable to pay at time of visit you need to inform us in advance and create a reasonable payment plan.


Self Pay Fees

It is your responsibility to request a copy of the Self Pay Fee Schedule prior to scheduling your first appointment. You will be responsible for paying the Self Pay Fee if you do not want your insurance billed by this office, if you have an insurance that we do not accept, or if you do not have health insurance.

Notice:

These rates also apply if your health insurance is not active at the time of your visit. If you need assistance with insurance issues please notify our office at least 48 business hours in advance of your scheduled appointment (this does not guarantee a resolution to your insurance issue but will at least allow you to reschedule in advance, thus avoiding a No Show, if it cannot be resolved before your scheduled appointment). 

Fees In General

Fees are subject to change at the discretion of the practice. Any fee changes will be posted at the office. If you have any questions about fees do not hesitate to ask the office staff. 


Payment Methods

In Office or via US Postal Service

  • Mastercard, Visa, Discover, American Express
  • Android Pay
  • Apple Pay
  • Debit Cards
  • Personal Checks (we reserve the right to charge a $30 returned check fee for any checks with insufficient funds, should this occur you will no longer be allowed to pay with a personal check and should plan other methods of payment)
  • Money Orders
  • Cash *Do not send via mail, this is for in office payments only* (please attempt to bring exact change as we will not have any significant amount of cash on hand at the practice)

Patient Portal

  • Mastercard, Visa, Discover, American Express
  • Debit Cards

Payment Plans

Payment plans may be developed on an individualized basis. Please request a payment plan if you are unable to pay your bill in full at the time of service or when you receive your bill. 

*Failure to adhere to an agreed upon payment plan may result in suspension of services until balance owed has been paid and/or termination of services at the discretion of the practice. If you find yourself struggling to keep up with payments do not postpone revising your payment plan with our staff.*


Copyright © 2017 Minds Over Matter, PC - All Rights Reserved


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