You will check in at the front desk and complete any necessary forms or updates on the patient kiosk. After this you will have your vital signs (blood pressure, pulse, etc.) done. If any of your answers on forms, or the kiosk, need clarification this will be addressed by office staff if time permits.
Extensive review of:
In order to best utilize your time with Amber, there are forms you will be asked to complete before our first appointment. If you do not have access to the internet, or need help accessing the patient portal (access will be granted once we've agreed to schedule an initial evaluation appointment), please plan to arrive up to 30 minutes prior to your scheduled appointment so the staff may assist you with completing intake forms. A separate appointment with staff can be arranged.
In order to best utilize your time with Amber, there are forms you will be asked to complete before and/or after some appointments. If you do not have access to the internet, or need help accessing the patient portal, please make a plan with staff to arrive early or remain after your appointment so they may assist you with completing forms. Please check the patient portal the day prior to your scheduled appointment for any requested forms.
Definition of a No Show: Failure to attend a scheduled appointment with Provider (In Office or TelePsychiatry) without 24 hours notice of cancellation, except in the case of an emergency. OR Failure to attend rescheduled appointment with Provider (In Office or TelePsychiatry) made in the case of an emergency.
If you do not have any additional No Shows, this will renew each year on the anniversary date of the start of your treatment with our practice.
30 minutes or 60 minutes
(Note: Medicaid does not allow Providers to charge No Show fees. Multiple No Shows will result in loss of services with our practice. You may avoid this by contacting your Provider via the Patient Portal or calling the office before your scheduled appointment to switch to a TelePsychiatry appointment *once this service becomes available. Ask our staff about this option.)
**Repeated failure to attend appointments may result in termination of services at the discretion of the Provider, even if the patient gave sufficient notice to cancel or reschedule. Patients that do not engage in services for more than 6 months will not be guaranteed services or refills.**
You will be responsible for any costs not covered by your insurance, so check with your insurance plan about the % for which you are responsible. You will receive a bill from our office with balance owed, which is expected to be paid upon receipt. Payment plans are available for patients who need to budget their payments.
Be prepared to pay co-pays at time of visit. See payment methods below if you are unable to pay at time of visit.
It is your responsibility to request a copy of the Self Pay Fee Schedule prior to scheduling your first appointment. You will be responsible for paying the Self Pay Fee if you do not want your insurance billed by this office or if you do not have health insurance.
These rates also apply if your health insurance is not active at the time of your visit. If you need assistance with insurance issues please notify our office at least 48 business hours in advance of your scheduled appointment (this does not guarantee a resolution to your insurance issue but will at least allow you to reschedule in advance, thus avoiding a No Show, if it cannot be resolved before your scheduled appointment).
Fees are subject to change at the discretion of the practice. Any fee changes will be posted at the office. If you have any questions about fees do not hesitate to ask the office staff.
Payment plans may be developed on an individualized basis. Please request a payment plan if you are unable to pay your bill in full at the time of service or when you receive your bill.
*Failure to adhere to an agreed upon payment plan may result in suspension of services until balance owed has been paid and/or termination of services at the discretion of the practice. If you find yourself struggling to keep up with payments do not postpone revising your payment plan with our staff.*